Terms and Conditions

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Welcome to Zeello! These Terms and Conditions ("Terms") govern your use of our services and website. By accessing or using any part of Zeello, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

1. Definitions

“Zeello,” “we,” “us,” or “our” refers to Zeello, the provider of remote receptionist services.

“Client,” “you,” or “your” refers to the individual or entity using our services.

“Services” refers to the remote receptionist services provided by Zeello.

2. Services Offered

Zeello provides professional remote receptionist services designed to assist businesses in managing their communications efficiently. Our services include answering calls, managing appointments, and other related tasks.

3. Eligibility

To use our services, you must be at least 18 years old and have legal capacity to enter into a contract. By using our services, you represent and warrant that you meet these eligibility requirements.

4. Account Registration

To access our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account.

5. Payment Terms

Fees: By using our services, you agree to pay the specified fees according to the pricing plan you selected. Fees are subject to change, and any changes to the fees will be communicated to you in advance.

Billing: Payments are due on a monthly basis. Invoices will be sent electronically to the email address you provided during registration.

Late Payments: Late payments may result in the suspension or termination of services until the outstanding balance is paid in full.

6. User Responsibilities

Compliance: You agree to use our services in compliance with all applicable laws and regulations.

Prohibited Activities: You agree not to use our services for:

• Harassment or abuse of any kind
• Fraudulent or illegal activities
• Distribution of harmful or offensive content

7. Intellectual Property

All content, trademarks, service marks, logos, and patents displayed on our website are the property of Zeello or the respective third-party owners. You agree not to use any content without prior written consent from Zeello.

8. Confidentiality

We are committed to maintaining the confidentiality of your business information. We will not disclose your confidential information to any third party except as required by law or with your explicit permission.

9. Limitation of Liability

To the maximum extent permitted by law, Zeello shall not be liable for any indirect, incidental, special, punitive, or consequential damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our services

10. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of our services, us, or third parties, or for any other reason.

11. Modifications

Zeello reserves the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Zeello operates, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms, please contact us at [email protected].

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Zeello as your remote receptionist service provider.

For more information, visit our website at https://zeello.com.